CANCELLATION POLICY

We understand that plans can change. To ensure clarity and fairness, please review our cancellation policy.

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Cancellation Notice: All cancellations must be made in writing via email to hey@niccijackson.com.

Non-Refundable Deposits: Please note that all deposits are non-refundable. This is to secure your event date and begin preparations for your customised performance.

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Cancellation Fees

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Cancellations made more than 30 days before the event: No additional charges will apply, but the deposit will not be refunded.

Cancellations made within 30 days of the event: A fee of 50% of the total booking cost will be charged. This is to cover the time and resources already dedicated to your event.

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We appreciate your understanding and cooperation. If you have any questions regarding this policy, please contact us at hey@niccijackson.com.